Legal
Privacy Notice
Informativa sulla protezione dei dati — Last updated 16 July 2026.
1. Controller
IBEX PROPERTIES SA, Via Serafino Balestra 6, 6830 Chiasso, Switzerland, is the controller for personal data processed via homehunt.ch. Contact for data-protection matters: privacy@homehunt.ch.
2. What we process and why
| Purpose | Data | Basis / justification (revFADP) |
|---|---|---|
| Provide search & display listings | Search terms, filters, technical/usage data | Necessary to provide the service / legitimate interest |
| Account, saved searches, email alerts | Name, email, password, saved searches, alert settings | Contract; alerts on your request |
| Enquiry / contact forms to Advertisers | Name, contact details, message, listing reference | Necessary to provide the service / legitimate interest |
| Mortgage enquiry (feature not yet live; no partner engaged) | Contact details, financing details you provide | Your request; not transmitted to any third party until/unless a partner is engaged and you are informed |
| Valuation enquiry / report (feature not yet live) | Contact details, property details | Your request / contract |
| Marketing (newsletter), if any | Email, preferences | Consent (withdrawable any time) |
| Analytics, cookies, fraud/abuse prevention, security | Technical/usage data, IP, device | Consent (non-essential cookies) / legitimate interest |
| Legal compliance, claims | As required | Legal obligation / legitimate interest |
3. Source
Mostly from you directly; some technical data is collected automatically when you use the site.
4. Recipients
- Advertisers: when you send an enquiry, your message and contact details go to the relevant Advertiser (and, where it is an IBEX mandate, to IBEX as broker).
- Service providers acting on our instructions under data-processing agreements: our hosting provider DigitalOcean, LLC (the homehunt.ch application and its database run in DigitalOcean's Frankfurt am Main data centre, Germany); email delivery through Amazon Web Services (Amazon SES) or Twilio SendGrid; web analytics through Google Analytics, loaded only with your consent (see the Cookie Notice).
- Valuation & financing partners: we do not currently work with a valuation or mortgage/financing partner. If we engage one, your data will be shared only when you request that service and after you have been informed; the partner acts as an independent controller under its own privacy notice, and we will disclose any referral arrangement to you.
- Authorities/courts where legally required.
5. Data location / international transfers
The homehunt.ch application and its database are hosted in Frankfurt am Main, Germany (EU). Germany ensures an adequate level of data protection under the Swiss Federal Council's adequacy list. Some of our providers are US companies (DigitalOcean, LLC; Amazon Web Services, Inc.; Twilio Inc.; Google LLC): where personal data is processed in the United States, we rely on the Swiss–US Data Privacy Framework and/or the EU Standard Contractual Clauses (with the Swiss addendum), or on a statutory exception such as your consent.
6. Retention
We keep data only as long as necessary for the purpose or as required by law: account data while the account is active and thereafter as legal retention requires (commercial/accounting records up to 10 years, OR); enquiry leads typically 30 days–24 months; technical/log data typically 6–24 months; marketing data until you unsubscribe.
7. Your rights (revFADP)
Access, rectification, erasure, restriction, objection, and withdrawal of consent. To exercise them: privacy@homehunt.ch; we may need to verify your identity. You may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC/EDÖB/PFPDT), Bern — edoeb.admin.ch.
8. Cookies / tracking
See the Cookie Notice.
9. Security & minors
We take appropriate technical and organisational measures. The site is intended for adults; we do not knowingly collect minors' data.
10. Changes
We may update this notice; the current version is the one published here.